Privacy Policy
Effective date: June 28, 2026
EPIC Stables respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website, online forms, event inquiries, social media lead forms, and related communications.
Who We Are
Our website address is:
EPIC Stables provides equestrian programs, events, camps, and related services in Alberta, Canada.
Personal Information We Collect
We may collect personal information when you visit our website, contact us, register interest in a program or event, submit a form, or communicate with us through Facebook, Instagram, email, phone, or other channels.
The information we collect may include:
Your name
Email address
Phone number
Parent or guardian contact information
Child’s age, if you are inquiring about a youth program or camp
Preferred contact method
Questions or messages you submit
Program, event, or camp inquiry details
Website usage information, such as IP address, browser type, device information, pages visited, and referring website
Any other information you choose to provide to us
We only collect personal information that is reasonably necessary for the purposes described in this Privacy Policy.
How We Use Personal Information
We may use personal information to:
Respond to inquiries
Provide information about programs, events, camps, lessons, and services
Follow up about registration or booking requests
Communicate with parents, guardians, participants, and clients
Manage event or camp inquiries
Improve our website, services, and communications
Maintain website security and prevent spam or misuse
Comply with legal, regulatory, insurance, administrative, or safety requirements
Send updates or marketing communications, where permitted by law or with your consent
Summer Camp and Event Inquiries
If you submit an inquiry for a summer camp, event, lesson, or program, we may collect your name, email address, phone number, child’s age where relevant, preferred contact method, and any questions or details you provide.
We use this information to respond to your inquiry, provide registration details, answer questions, and manage program or event communications.
Contact Forms and Lead Forms
When you submit a contact form, inquiry form, or Facebook/Instagram lead form, we collect the information you provide in that form. This may include your name, email address, phone number, preferred contact method, and message.
If you submit information through a Meta/Facebook/Instagram lead form, Meta may also process your information according to its own privacy policy and platform terms. We use the information received from those forms only to follow up on your inquiry and provide information about the relevant EPIC Stables program, event, or service.
Comments
If visitors leave comments on the website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to see whether you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from images posted on the website.
Cookies
Our website may use cookies and similar technologies to support website functionality, improve user experience, analyze website traffic, remember preferences, help with security, and support marketing or advertising activities.
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies may last for one year.
If you visit a login page, the website may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When users log in, the website may set cookies to save login information and screen display choices. Login cookies may last for two days, and screen option cookies may last for a year. If “Remember Me” is selected, login may persist for two weeks. If a user logs out, login cookies will be removed.
If an article or page is edited or published, an additional cookie may be saved in the browser. This cookie includes no personal data and simply indicates the post ID of the article that was edited. It expires after one day.
You can adjust your browser settings to refuse or delete cookies. Some parts of the website may not function properly if cookies are disabled.
Analytics and Advertising
We may use analytics and advertising tools, such as Google Analytics, Meta Pixel, Facebook Ads, Instagram Ads, or similar services, to understand how visitors use our website, measure advertising performance, and improve our communications.
These tools may collect information such as device information, browser type, pages visited, interactions with ads, and general location information. These third-party services may use cookies, pixels, or similar technologies and may process information according to their own privacy policies.
Embedded Content from Other Websites
Pages or articles on this website may include embedded content, such as videos, images, maps, posts, or articles. Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that third-party website.
Who We Share Personal Information With
We do not sell your personal information.
We may share personal information only when reasonably necessary, including with:
Website hosting and technology service providers
Email, form, booking, advertising, analytics, or customer communication platforms
Spam prevention, security, and website maintenance tools
Professional advisors, insurers, or legal representatives, where necessary
Government, regulatory, or law enforcement authorities, where required by law
Other parties with your consent or as permitted by law
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Personal Information
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, or as required for legal, administrative, insurance, security, or business purposes.
If you leave a comment, the comment and its metadata may be retained indefinitely so that follow-up comments can be recognized and approved automatically instead of being held in a moderation queue.
For registered users, if any, we store the personal information provided in the user profile. Users can see, edit, or delete their personal information at any time, except they may not be able to change their username. Website administrators can also see and edit that information.
Lead form and inquiry information may be retained for as long as needed to respond to the inquiry, manage the related program or event, maintain business records, or comply with applicable requirements.
How We Protect Personal Information
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no website, email system, online form, or method of electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted online.
Where Personal Information May Be Processed
Some third-party service providers we use may store or process information outside of Alberta or Canada. In those cases, personal information may be subject to the laws of the jurisdiction where it is stored or processed.
Your Rights and Choices
Depending on applicable privacy laws, you may have the right to:
Request access to personal information we hold about you
Ask us to correct inaccurate or incomplete personal information
Withdraw consent, where consent is the basis for collection, use, or disclosure
Ask us to delete personal information, subject to legal, administrative, or business requirements
Ask questions about how your information is handled
If you have an account on this site, have left comments, or have submitted personal information through a form, you may request an exported file of the personal information we hold about you. You may also request that we erase personal information we hold about you, except for information we are required or permitted to keep for administrative, legal, security, or operational purposes.
Spam Detection and Security
Visitor comments, form submissions, and website activity may be checked through automated spam detection, fraud prevention, or security services.
Children’s Privacy
EPIC Stables may offer programs, camps, or events for children. When we collect information related to a child, such as a child’s age for camp eligibility, we aim to collect that information from a parent or guardian and use it only for the relevant program, event, safety, registration, or communication purpose.
Parents or guardians may contact us to ask questions about personal information related to their child.
Contact Information
If you have questions about this Privacy Policy or how EPIC Stables handles personal information, please contact us:
EPIC Stables
Website: https://epicstables.ca
Email: epicstablescalgary@gmail.com
Phone: 403 702 4337
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.